Dynamics 365 introduces a new data collection feature to streamline ESG information gathering from internal teams, ensuring structured and validated data for reporting purposes.
Under the streamlining data import, collection, and management product area, the data collection feature provides a structured and guided way for organizations to gather ESG information from internal teams and departments, ensuring that required data flows consistently from the people who own it. Practitioners can configure data owners, create targeted requests, assign reporting periods, set due dates, and optionally apply approval workflows to ensure data is validated before use. This feature is specifically designed for internal data providers, such as facility managers, HR teams, and busine…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Sustainability, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Power Apps CLI adds new commands for discovering and creating connectors, enabling developers to integrate them directly into code apps from the command line. This feature is automatically enabled for admins/makers/marketers.
Power Apps CLI connector commands The Power Apps CLI adds new commands that let developers discover available connectors and create connections directly from the command line. This enables developers to wire connectors into code apps as part of their normal development workflow, without switching tools or manually configuring connections in the maker portal. Agent and how-to guidance for prompt-to-app workflows New code app agent.md files and code app how-to documentation show how coding agents can handle connector discovery and connection creation as part of end-to-end prompt-to-app workflows…
Type
M365 Roadmap
Tags
Launched, General Availability, Preview, Worldwide (Standard Multi-Tenant), Power Apps, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Average wait time (AWT) is now supported for custom messaging channels in Dynamics 365 Contact Center, allowing admins to monitor and manage queue conditions more effectively.
Average wait time (AWT) is now supported for custom messaging channels built using the messaging APIs, apart from live chat and voice channels. The system computes the average wait time using an exponential moving average algorithm, giving more weight to recently connected conversations and automatically excluding abandoned ones. Administrators and supervisors can retrieve the wait-time metric through the representative availability APIs, enabling Copilot Studio agents or custom logic to decide whether to escalate, defer, or route conversations based on real‑time queue conditions. This enhance…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Contact Center, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
The header and navigation refresh feature for model-driven apps is transitioning to general availability, providing a modern, efficient layout with improved spacing and icons.
The header and navigation refresh feature delivers a modern, intuitive, and efficient model app experience across the app shell, form pages, and view pages. This update improves visual clarity, reduces vertical space usage, and aligns with modern Microsoft 365 design patterns. As the feature transitions to general availability (GA), the refreshed experience remains opt-in, allowing makers to control adoption and validate the experience at their own pace. Makers can switch between the classic and refreshed experience using the Header and navigation refresh app setting: Auto (default): The new e…
Type
M365 Roadmap
Tags
Rolling out, General Availability, Preview, Worldwide (Standard Multi-Tenant), Power Apps, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Dynamics 365 Contact Center introduces detailed diagnostics for average wait-time calculations, providing administrators with logs and analytics to troubleshoot issues and validate system behavior.
This feature introduces comprehensive event logging in Application Insights that captures exactly how average wait time is computed, evaluated, and shown to customers. End-to-end average wait-time diagnostic events The system logs detailed AWT diagnostic events in Application Insights at two key moments: When a conversation begins and the system evaluates whether average wait time should be shown. When the availability APIs return the average wait-time value (if applicable). Each event includes standard metadata (channel type, organization ID, conversation ID, scenario, and subscenario) and fe…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Contact Center, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Administrators must choose an email review policy for the Payables Agent, which affects accounts payable teams by allowing them to automatically process emails from known senders, reducing manual approval requirements.
What you should do
Select an email review policy for the Payables Agent before the August 2026 release. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
This feature introduces email review policy and a Known Senders list page to give accounts payable teams more control over which incoming emails require human approval before the Payables Agent processes them. A new Email review field in the Payables Agent setup lets administrators choose when incoming emails require human approval. The following options are available: Always: Every email requires approval, regardless of the sender. Never: No emails require approval. Only if untrusted (recommended): Only emails from senders who aren't on the list of known senders require review. This is the re…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Business Central, Web
AI analysis
Medium priority · generated by qwen2.5:7b · verify against the original
Dynamics 365 Finance and Operations introduces a new feature allowing customers to implement custom archive scenarios using the Archive Framework, providing flexibility and support for unique data retention needs.
This feature allows customers to implement and run custom archive scenarios that natively leverage the Archive Framework’s orchestration and data management capabilities. Custom scenarios integrate with existing archive job creation, scheduling, and execution flows, ensuring consistency with first-party archive behavior. Validation enforces framework standards for configuration, execution, and retention policies, while providing flexibility to model customer-specific data domains. As a result, customers gain a supported, extensible path to archive non-standard data sets using the same enterpri…
Type
M365 Roadmap
Tags
Launched, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Finance and Operations cross-app, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Commerce will automatically display distances in kilometers for metric countries and miles for non-metric countries in the Store Commerce app, improving consistency and reducing confusion.
Retailers operating across multiple regions often face challenges with distance unit consistency in Dynamics 365 Commerce. By default, distances in points of sale are hard-coded to miles, regardless of the store's locale. This limitation can cause confusion for customers in metric-based countries and lead to operational miscommunication across international teams. This feature introduces automatic distance unit display in Store Commerce, ensuring values are presented in the correct format for each legal entity. Distances are determined by the registered country address of the legal entity. For…
Type
M365 Roadmap
Tags
Launched, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Commerce, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Business Central introduces a free trial mode for the Payables Agent that allows users to start without administrator assistance or email setup, by uploading invoice PDFs directly.
Payables Agent introduces a free trial mode that any user can start without help from an administrator or having paid credits. You can start the trial directly from the agent setup card or from the Purchase Invoices page. You don't need to have an administrator role or configure an email account. You upload invoice PDFs manually to start processing, bypassing the email-based sourcing flow entirely. The trial activates immediately the first time you upload an invoice. The trial includes 50 free invoice uploads. Each upload counts against the quota. You can track your remaining quota on the agen…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Business Central, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Administrators can define a custom taxonomy of categories and subcategories for email classification in Dynamics 365 Customer Service, which automatically sorts incoming emails. This helps in managing emails more efficiently and reducing clutter.
With email classification, administrators can define a custom taxonomy of categories and subcategories to automatically classify inbound emails in Dynamics 365 Customer Service. AI analyzes the email subject and body, then stores the assigned category or subcategory on the email activity record. Case Management Agent, automatic record creation rules, Power Automate flows, reporting, and other downstream processes can use this value to determine how to handle the email. Administrators can enable email classification and define category and subcategory names and descriptions. They can also set c…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Microsoft Copilot (Microsoft 365), Dynamics 365 Customer Service, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
The Archive long-term retention job execution feature in Dynamics 365 Finance and Operations will support parallel processing, reducing overall archive duration.
The parallel execution for Archive long‑term retention jobs feature delivers a major scalability upgrade to the archival framework by enabling parallel processing across job creation, marking, and scheduling. Each archive job remains aligned to the existing architectural principle of being defined per legal entity and per contract type (for example, General Ledger, Tax Transactions, or Sales Order), but the execution pipeline is now partitioned and processed concurrently to reduce total archive duration. Business Value: This feature introduces parallel execution for Archive long‑term retention…
Type
M365 Roadmap
Tags
Launched, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Finance and Operations cross-app, Web
AI analysis
Medium priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Administrators can configure settings to prevent duplicate callback requests in Dynamics 365 Contact Center, enhancing customer experience and operational efficiency.
In the in-queue and pre-queue overflow settings within the Copilot Service admin center, administrators can define the following settings: Prevent duplicate callback requests from the same phone number. Define deduplication logic using combinations of caller phone number, channel phone number, and queue ID. Configure caller experiences when a duplicate is detected. An option to end the call or play a custom message in a loop is available. For example: “You are already in queue to receive a callback when a customer service representative is available. Your latest wait time is 12 minutes. You ca…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Contact Center, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Finance will support customer prepayment invoices in e-invoicing, specifically for PEPPOL-based electronic invoices in certain regions. This feature is generally available in March 2027.
In the current release wave, we are introducing the following e-invoicing capabilities. Handling of customer prepayment invoices in E-invoicing Global and local customers using Customer prepayment invoices in Microsoft Dynamics 365 Finance can now process a dedicated electronic invoice type specifically for customer prepayments. For customer prepayment invoices created from sales orders, the system supports generation of electronic invoices as follows: PEPPOL-based electronic invoices of type 386 are generated for original customer prepayment invoices. For Saudi Arabia: Electronic invoices of …
Type
M365 Roadmap
Tags
In development, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Finance, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
This feature includes: Cross-legal entity fulfillment groups: Define fulfillment groups that include warehouses and stores from multiple legal entities, enabling distributed order management (DOM) to select the best fulfillment location across the enterprise. Inventory visibility: DOM can access inventory data from warehouses in different legal entities, ensuring accurate sourcing decisions. Intercompany order automation: When you select a cross-legal entity warehouse, the system automatically creates intercompany orders and manages the fulfillment chain, including exception handling and reass…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Commerce, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
This capability directly impacts metric calculations, improving accuracy and delivering the following benefits: Tracks when interactions enter and exit queues, providing clearer operational visibility. Calculates wait time, service level, and abandonment for each queue segment, enabling more precise performance evaluation. Preserves metric accuracy during cross-queue transfers, minimizing errors and inconsistencies. Surfaces customer wait times after transfers, offering deeper insights than session-level metrics. Ensures consistent and reliable reporting by evaluating service adherence at ever…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Contact Center, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
A new feature in Dynamics 365 Project Operations allows admins to enable bulk reconciliation of bookings from the UI, streamlining the process for project teams.
When enabled through feature control, this capability enables multiple selections on the Resource Reconciliation grid. This feature lets you: Select multiple time durations on the grid. Select multiple users on the grid. Extend the bookings for selections done on the grid. Business Value: Bulk reconciliation streamlines the process of aligning bookings and assignments in Dynamics 365 Project Operations by enabling users to reconcile multiple resources and date ranges in a single action. This eliminates repetitive, one-at-a-time reconciliation, significantly reducing administrative effort and t…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Admins can enable a default booking method in the Schedule Board settings, which will be applied during booking but can be overridden. This feature is aimed at ensuring consistent resource bookings.
When enabled through feature control, this feature lets you configure a default booking method in the Schedule Board settings. The selected default booking method is automatically applied during booking. You can override the default by changing the booking method at the time of booking. Business Value: The Configurable booking method feature ensures consistent and predictable resource bookings by allowing organizations to set a default booking allocation method across the Schedule Board and Schedule Assistant. This reduces the risk of incorrect bookings caused by inconsistent defaults, minimiz…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Dynamics 365 Project Operations introduces new fields to store project task start and end times without converting to GMT, to avoid date changes due to time zone conversions.
What you should do
Review and create new fields on the entity to store project task start and end times without converting to GMT to avoid date changes. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Project and project task start, and end times are saved in a date-time format. The system converts these times to GMT before saving them. When the product displays these times, it converts them back to the user's time zone. However, some integrations and customizations pull only the date from this field. This approach causes problems when the conversion to GMT changes the date. The problem happens when an integration pulls only that date from the field without converting it back to GMT. To prevent this problem, create new fields on the entity to store the start and end date and time values wit…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Process Intelligence Studio is now available with object-centric process mining support, providing a flexible workspace for comprehensive process analysis.
Process Intelligence Studio is a modern, flexible workspace designed for comprehensive process analysis. It provides a fully customizable analysis environment that combines multiple visualization and analysis components into cohesive, purpose-built workspaces. The platform supports both traditional and object-centric process mining methodologies, enabling analysis across simple linear processes and complex, multi-object scenarios. Core capabilities include: Tab-based navigation: Organize related analyses into separate tabs within a single workspace, maintaining context while exploring differen…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Power Automate, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Dynamics 365 Project Operations introduces a new timeline view that provides visibility into current and upcoming staffing at both task and project levels, helping to eliminate planning and onboarding inefficiencies.
The new timeline view augments the experience for team members in Project Operations by giving them visibility into current and upcoming staffing (both task and project level). The feature includes: Weekly view of task-level assignments. Weekly view of project-level bookings. Clear highlighting of periods without staffing (bench time). Business Value: A lack of visibility into current and upcoming project staffing leads to suboptimal planning and inefficient onboarding. This also creates uncertainty around bench time (utilization). By providing team members with a clear view of task- and proje…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
MCP for Analytics provides AI agents with structured access to ERP analytics data and tools. It ensures agents use the same definitions and models as users. Key benefits: Data Access: Gives agents access to ERP analytics data for analysis and insights. Metrics and Dimensions: Provides access to key metrics, dimensions, and relationships used in reporting. Semantic Model: Exposes the full semantic model to support consistent interpretation of data. Tool Access: Enables agents to connect with tools like Power BI and Business Performance Analytics. MCP makes ERP analytics data agent-ready, reliab…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Microsoft Copilot (Microsoft 365), Dynamics 365 Finance, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Project Operations now allows team members to create time entries directly from their assigned or booked projects and tasks, reducing manual effort.
Team members can now begin their time entry process from their assigned or booked projects and tasks, making their time entries more aligned with staffing and reducing manual effort overall. When you select time entry creation from the new Projects and Tasks view, you're redirected to the time entry grid where your entries are prepopulated based on assigned or booked hours. Business Value: This feature saves you time by eliminating manual entry. It prepopulates details with your current staffing, so you track time more accurately and focus on work that drives greater impact. Enabled for: Enabl…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Administrators can enable workforce alerts in Dynamics 365 Customer Service to detect intraday volume spikes and notify supervisors via in-app notifications.
Supervisors can create volume spike alerts that compare real-time conversation volume with the forecast linked to a shift plan. When volume remains above forecast for the configured number of intervals, selected recipients receive an in-app notification. The capability includes the following features: Administrators can enable workforce alerts in Copilot Service admin center by going to Workforce management > Intraday management > Workforce alerts. Supervisors can create and manage alerts from Workforce alerts in the Copilot Service workspace site map. Each alert references a shift plan and mo…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Customer Service, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Hello Windows Insiders, Today, we’re releasing new Windows 11 Insider Preview builds to the Beta, Experimental, and Release Preview channels. New builds this week Select your channel below to view its release notes: B The post Announcing new builds for 16 October 2026 appeared first on Windows Blog.
Type
Announcements
Tags
Windows Experience Blog, PC, Windows Insider Program
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Windows · verify against the original
New whitepaper from Microsoft and NVIDIA helps enterprises manage open-weight AI model risks with a shared taxonomy, evaluations, and controls. The post Managing open-weight model risk in enterprise deployments appeared first on Microsoft Security Blog.
Type
Announcements
Tags
Microsoft Security Blog
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Security · verify against the original