Dynamics 365 Field Service allows administrators to control whether booking completion automatically updates the booking End Time, helping maintain accurate duration records.
What you should do
Review and configure the organization-level Set End Time on booked resource completion setting in Field Service settings to ensure accurate booking duration records. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Business value Technicians do not always record booking completion at the moment work ends. They may update the booking later because of connectivity, customer-facing responsibilities, or end-of-day administration. When the later administrative action replaces the booking End Time, the recorded duration can extend beyond the work that was actually performed and affect downstream journals, time entries, labor costs, actuals, and work-order completion reporting. Field Service administrators can choose whether completion by the booked resource automatically changes the booking End Time. Organizat…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Field Service, Android, Desktop, iOS, Web
AI analysis
Medium priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Row summaries are now available in US Government clouds, allowing users to access AI-generated insights in model-driven apps. Admins and makers need to enable and configure this feature for users.
What you should do
Admins and makers should enable and configure row summaries for users in model-driven apps. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Row summaries are expanding to supported US Government clouds, giving users in regulated environments access to AI-generated insights that help them understand model-driven app records at a glance. This release brings the row summary experience available to commercial customers to supported government environments while meeting their applicable compliance and data-boundary requirements. Admins and makers enable and configure row summaries for users in their model-driven apps. Availability Field Value Release Channel Weekly Version 2611.1 Applies to Model-driven apps Feature Scope Users (enable…
Type
M365 Roadmap
Tags
In development, General Availability, GCC, GCC High, Power Apps, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Overflow for direct inward dialing leverages conversation orchestration to detect key direct inward dialing-related events—such as the representative being busy, offline, rejecting the call, or failing to answer—and apply administrator-defined fallback actions. Administrators configure natural language playbooks using conversation orchestration at the global or inbound profile level to specify the action to run when a direct inward dialed call can't be attended to or completed. The actions include offering a direct callback to the caller, sending them to voicemail, transferring the call to ano…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Microsoft Copilot (Microsoft 365), Dynamics 365 Contact Center, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Admins can now configure the strictness level of governance policies in Dynamics 365 Customer Service, allowing more lenient or rigorous enforcement of email compliance rules.
What you should do
Review and adjust the strictness levels of governance policies as needed to align with compliance requirements and risk tolerance. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
This feature introduces policy strictness control, enabling organizations to define how rigorously each governance policy evaluates and flags potential violations in outgoing emails. Governance policies serve as real-time guardrails, ensuring communications adhere to business, legal, and compliance standards before they are sent to customers. With this enhancement, supervisors can configure the strictness level for each policy. Lower strictness settings apply more lenient enforcement, reducing false positives and allowing borderline scenarios to pass, while higher settings perform more rigorou…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Customer Service, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Commerce introduces a new skill in Copilot Cowork that allows users to create, update, translate, and check receipt formats using natural language. This feature is available to authorized users and requires a Commerce administrator to ensure proper setup.
What you should do
Ensure that authorized users have access to the new skill and that the Commerce administrator configures the necessary settings in Dynamics 365 Commerce headquarters. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Use natural language in Copilot Cowork to create, update, translate, and check Commerce receipt layouts using existing formats in headquarters. The Commerce receipt format designer skill lets authorized users work with receipt layouts through natural-language requests in Copilot Cowork, using receipt configuration in Dynamics 365 Commerce headquarters. It applies to receipt formats used by Store Commerce point of sale (POS). Users can: Create and adapt formats: Start from an existing format in the modern Receipt designer representation, create a new format, or request changes to an existing ta…
Type
M365 Roadmap
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Commerce, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
A new Pricing tab appears on the contract and quote forms, replacing the Project Price List tab, and displays a consolidated view of prices. Admins should review customizations or automation built against the existing tab before adoption.
What you should do
Review and update any customizations or automation built against the Project Price List tab before the feature is enabled. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
A new Pricing tab appears on the contract (and later the quote) and becomes the default pricing surface, replacing the Project Price List tab. Instead of listing only the price lists apply, it displays a consolidated grid of the prices that actually default for each pricing-dimension combination and date. You switch between price types, labor/role, category, and material, with a view picker, and role-price markups appear within the role view. A Date filter defaults to today and updates the grid to reflect date-effective overrides, and a Date effectivity column shows the date range each price i…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Dynamics 365 Project Operations will notify users when approval sets finish processing, showing success or failure details in-app. Admins can enable this feature by adding approvals to the existing notification settings list.
What you should do
Review and update the 'Select jobs for notification' list to include the necessary approvals for in-app notifications. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
When an approval set finishes processing, the person who started it receives an in-app notification built on the existing long-running-process (No More Wait) framework, and they see only notifications for the operations they triggered. On success, a brief pop-up reports that the approval set completed, shows the approval set name, and provides a deep link to the record, and the notification stays in the notifications pane until you clear it. When one or more approvals in the set fail, the notification reports that the set completed with failures, shows the failure reason, and links directly to…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Project Operations will extend date-effective price overrides to expense category and material prices, allowing administrators to manage all three price types in one place. This feature is expected to be generally available in March 2027.
What you should do
Review any plug-ins or default pricing logic for category and material before adopting the new feature. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Project Operations price lists support three price types — role, expense category, and product/material — but only role prices currently support date-effective overrides. This feature extends date-effective price overrides to expense category and material prices, so you can schedule a future or time-bound price change for a category or material the same way you do for a role, without creating a separate, context-specific price list. The system honors the override when it prices a transaction, so the effective price reflects the override in force on the transaction date. The feature also aligns…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
This feature strengthens assignment governance by limiting the resources displayed in the Assigned to column to members of the current project team. Project managers can assign tasks only to resources who have already been added to the project, instead of selecting from the organization’s complete resource list. If a resource isn’t part of the project team, the resource must first be added to the team before being assigned a task. This controlled workflow keeps task assignments aligned with the project’s defined staffing model and prevents resources from being assigned outside the established …
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Worldwide (Standard Multi-Tenant), GCC, Dynamics 365 Project Operations, Web
AI analysis
Medium priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Business Central is adding subcontracting capabilities to its supply chain management solution, allowing for better tracking and management of external vendors in production processes. Admins can enable this feature for their users starting from July 2026.
What you should do
Admins should review and enable the subcontracting feature key on the Feature Management page before July 2026 to ensure smooth migration for users. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
The standard Dynamics 365 Business Central solution already meets many global needs. We expand that solution to meet local needs by adding capabilities that include: Logistics flows that manage subcontractor transfers for raw materials and components, along with warehouse handling and item tracking. Flexible pricing that considers the work center, item, dates, and quantity. Finished goods receipts with item tracking and warehouse handling from purchase orders. Logistics flows that manage subcontractor transfers of finished goods. Enhanced usability and more transparency in production processes…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Business Central, Web
AI analysis
Medium priority · generated by qwen2.5:7b · verify against the original
Dynamics 365 Business Central's Shopify Connector now supports B2B features on all Shopify plans, previously limited to Plus plans. Admins need to update the connector settings to enable these features.
What you should do
Admins should update the Shopify connector settings by turning it off and then back on to enable B2B features on all Shopify plans. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Shopify expanded its B2B capabilities to all plans, and the Shopify Connector for Business Central is updated accordingly. Core B2B features that previously required a Shopify Plus subscription now work on Basic, Grow, and Advanced plans. The following capabilities are available on all Shopify plans: Company sync: Import Shopify B2B companies and company locations and map them to customers in Business Central. B2B order processing: When a B2B order arrives, the connector identifies the company and resolves the correct bill-to and ship-to customer based on the company location. Market catalogs:…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Business Central, Web
AI analysis
Low priority · generated by qwen2.5:7b · verify against the original
Dutch customers can generate XAF audit files faster due to performance improvements and the use of the latest XAF 4.0 format in Dynamics 365 Finance.
What you should do
Admins should ensure that financial dimension sets are defined and balance tracking is enabled for them, and import the latest XAF 4.0 ER configurations. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
In the current release wave, we are introducing the following regulatory reporting enhancements: Performance improvements for Audit File Financial (XAF) – Netherlands Dutch customers can generate the mandatory XAF export significantly faster, even for large data volumes. This enhancement uses optimized data storage and the latest XAF 4.0 format to reduce processing time and system load when producing audit files. It ensures compliance with the Dutch Tax Administration’s newest digital audit requirements by supporting XAF 4.0, which replaces the legacy XAF 3.2 standard. This performance enhance…
Type
M365 Roadmap
Tags
Launched, General Availability, Worldwide (Standard Multi-Tenant), Dynamics 365 Finance, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original
Dynamics 365 Project Operations introduces new fields to store project task start and end times without converting to GMT, to avoid date changes due to time zone conversions.
What you should do
Review and create new fields on the entity to store project task start and end times without converting to GMT to avoid date changes. AI-suggested
Why: This change may need administrator attention depending on how your environment is configured.
Project and project task start, and end times are saved in a date-time format. The system converts these times to GMT before saving them. When the product displays these times, it converts them back to the user's time zone. However, some integrations and customizations pull only the date from this field. This approach causes problems when the conversion to GMT changes the date. The problem happens when an integration pulls only that date from the field without converting it back to GMT. To prevent this problem, create new fields on the entity to store the start and end date and time values wit…
Type
M365 Roadmap
Services
Microsoft 365 Apps
Tags
In development, General Availability, Preview, Worldwide (Standard Multi-Tenant), Dynamics 365 Project Operations, Web
AI analysis
Low priority · generated by qwen2.5:7b · possibly affects Dynamics 365 · verify against the original